The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 193 |
| Los Angeles, CA | 145 |
| Washington, D.C., DC | 125 |
| New York City, NY | 117 |
| Philadelphia, PA | 105 |
| Brooklyn, NY | 102 |
| Dallas, TX | 92 |
| Indianapolis, IN | 88 |
| Minneapolis, MN | 69 |
| Seattle, WA | 58 |
| Denver, CO | 53 |
| Kansas City, MO | 49 |
| Omaha, NE | 43 |
| St. Louis, MO | 41 |
| Houston, TX | 40 |
| Sacramento, CA | 36 |
| San Diego, CA | 35 |
| San Jose, CA | 34 |
| Louisville, KY | 30 |
| San Francisco, CA | 28 |
| Detroit, MI | 26 |
| Anaheim, CA | 26 |
| Buffalo, NY | 25 |
| Dubuque, IA | 24 |
| Wichita, KS | 23 |
| Las Vegas, NV | 23 |
| Lexington, KY | 21 |
| Milwaukee, WI | 20 |
| Riverside, CA | 20 |
| Saint Paul, MN | 18 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Jared Irby (@jared_irby) reported @nothing I hate fancy designs like that because I never see anybody without a case on their phones. When I bought my last iPhone, Verizon asked for color and I said it doesn't matter because the case covers it.
- twinksley mortimer (@swiftiec13) reported
do not EVER use @Verizon or their godforsaken Home LTE system for internet. it is ******* useless and they do not employ real people for customer service. i haven’t had internet for two days and there is no way to get help. useless ******* company.
- Mark Zahn (@EverCuriousLife) reported
Luckily besides a dented basketball hoop rim and both @GetSpectrum and @Verizon data service being out all night, we made it through the #wiwx storms last night. Still no Spectrum Internet though.
- G. H. (@Skuter_Truker) reported
@VerizonSupport Found out someone hit a line digging. All services had issues. Sorry about that.
- JRP (@joeparado) reported
@business With the help of Google, Microsoft, FB, Comcast, AT&T, Verizon and Yahoo?
- Sarah Neff (@SarahJNeff) reported
Anyone else having Verizon issues today?
- Nick (@FellowNick) reported
@TMobileHelp I switched to Verizon for now until the issues we have discussed multiple times have been fixed when they are please let me know and I will consider switching back but Verizon service has been working amazing in every spot I was having issues with T-Mobile with so.
- Ryan Knapp (@ryanwknapp) reported
@embrangld @VerizonSupport Same here. Issue persisting today.
- Ruth Gutierrez (@ruthge9) reported
@VerizonSupport The problem was fixed, thank you
- Tony C (@TonyC08933104) reported
@VerizonSupport Took 52 minutes, three different devices to get my dad authenticated so he can watch golf on the nbc sports app. My full time job is a software engineer. Recaptcha is broken inaccurate error and success messages no sign out button etc. really pathetic. @VerizonSupport
- L R Bryant (@lrbryantinNW) reported
@Verizon continues to provide stunningly horrible customer service. Hours on the line yesterday and promises of a callback that never came. I could chew nails I am so angry. No one seems to know what’s going on with my account. They make the Three Stooges look like Einsteins.
- Her (@HelloBlango) reported
Verizon used to really have the best service. Idk what’s going on but they’ve fallen off, REAL BAD!
- Brian MacFarland (@RealBrianMacPGH) reported
@verizon Verizon Up program is trash. I used device dollars for new phones. Now I get an occasional $5 gift card to vendors of YOUR choice (because of your mutually/financially beneficial agreement), that I never use. Should be called "Verizon Down". #notloyalanymore
- Shafayat Alam (@Ra2LAlam) reported
Regret switching to @Verizon-5G has been slow. 6+ months trying to get credits for switching. Owed $775 for wife & my phone. Still haven’t received gift card. Spent 18+ hours total with customer service. Is this acceptable. Should I switch back to @TMobile, @VerizonSupport?
- twinksley mortimer (@swiftiec13) reported
@DamagedBttm @Verizon god help me 😭
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