Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Washington, D.C. come from postal codes 20068, 20003, 20001, 20002, 20009, 20010, 20024 and 20004.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 58,736 ratings
Thank you!
Problems in the last 24 hours in Washington, D.C., District of Columbia
The chart below shows the number of Verizon Wireless reports we have received in the last 24 hours from users in Washington, D.C. and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Verizon Wireless
Verizon Wireless is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (56%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (3%)
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TV (2%)
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Live Outage Map Near Washington, D.C., Washington County, District of Columbia
The most recent Verizon Wireless outage reports came from the following cities:Washington, D.C., McLean, Silver Spring, Alexandria, Bethesda, Falls Church, Hyattsville, Arlington, Takoma Park, Lanham, College Park and Beltsville.
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| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Wi-fi | |
| Washington, D.C. | Phone | |
| Washington, D.C. | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports Near Washington, D.C., District of Columbia
Latest outage, problems and issue reports in Washington, D.C. and nearby locations:
- Stopandgotravel (@stopandgotravel) reported fromSuitland, Maryland
We have had it with #Verizon it's raining and our business is shut down because the internet is acting up due to the rain. Can't do business when the internet is down #TakingOurBusinessElsewhere #FourthStrike #FrustratedOnTimePayingCustomer
- Khalil Abdul-Ali (@KhalilAbdulAli) reported fromWashington, D.C., District of Columbia
Im old as sh*t calling it the Verizon Center
- Justin (@JustinTweets4) reported fromArlington, Virginia
@frozensooner Verizon customer service also sucks, for what it's worth.
- ASSSC (@ASSSC720) reported fromArlington, Virginia
@VerizonSupport I do not have service. Been on hold for 30 minutes & still terminal hold. Chat line is giving me an automated response, "all chat reps are busy" now going on 45 minutes. Also recvd message service will be restored TOMORROW by 7:15 a.m., this is UNSAT,
- Puddle Dead (@PuddleJones) reported fromSunset Manor, Virginia
@bp_three @tishimon @MMTortuga @jonathonjircit1 @SottileGina @Little_Alyssum @AlamoDeadXX @KenRush23 @BetsyJRocks @XanaduDead @tciyt @IAmADracula @Silk_Liwoch @phlegm420 @DragonsRoseRed @jesterjames93 @myoung968 @karmasugarplum @imissguinness @MatthewRyan15 @Zombie_hunter73 @danettewill @chakno667 @PoppaDead @xxtakeiteasyj @Moustachedead @Eragondead1124 @AbductDead Well, this is not good, we switch back to Verizon today, and all my wireless stuff works, but my main frame with DSL it's on the fritz. This is how I am able to do metanights a daisydays, good damn it!
- Saruhan Hatipoglu (@sshatipoglu) reported fromHybla Valley, Virginia
@verizonfios tv service has been patchy 4 a number of channels in the DC area, including during CL football since 3pm. No improvement in the past six hours. No emails about the patchy service, and it’s not possible to get anyone on the phone 4 an explanation. Not a good strategy.
- Matthew Dickert (@MatthewDickert) reported fromWashington, D.C., District of Columbia
@verizonfios your #customer #services is a disaster! Been trying to contact and connect with company for two hours; still no human support. #Terrible #customer #service!
- Darby (@DarbyandKen) reported fromNorth Bethesda, Maryland
@VerizonSupport Yes and returned it well within the 30 days. Customer Service acknowledged the router was received and they refuse to refund my credit card.
- Gracie, Chief Fun Officer 🥳 (@nomorenightowl) reported fromAlexandria, Virginia
@DanLtcR @mytntlife @AmyiCzyk @94MRSTNT No, he's slow. Trust me. Verizon dude who set up my internet last year was done in less than 30 minutes.
- ParisTheMonroe (@ShadyByNature_) reported fromWashington, D.C., District of Columbia
@VZWSupport @verizon my service has been so terrible over the last few months! As a former wireless employee of 10 years I am disgusted at what my service has become!
- ē (@2o2_e) reported fromWashington, D.C., District of Columbia
im so tired of verizon, i can’t wait til my contract is up they’re the worst
- Michele Johnson (@mjmystics10) reported fromArlington, Virginia
@sprint. I'm very upset with your customer service and my bill. You have lied to me for the last time. I'm taking my hard earned money to Verizon.
- Jesse Baker (@ESPJesseB) reported fromChevy Chase Village, Maryland
@VerizonSupport so professional when your CS rep says some of your techs suck - she was “being honest with me.” confidence in version at 0. 2 techs out here in 13 days - internet/cable still not working properly. Feels like time to look for other options...
- Mary Lunde (@MaryLunde) reported fromWashington, D.C., District of Columbia
@VerizonSupport That doesn’t explain why two people who live in the same building and pay the exact same amount for the same service would have two different viewing menus. We should see and have access to the same thing.
- Matthew Dickert (@MatthewDickert) reported fromWashington, D.C., District of Columbia
@VerizonSupport We called at 3:00 EST. We have never had such a terrible experience with any other company... just trying to get help - and Verizon hung up on us twice. Our Verizon experience was just so frustrating.
- bill s (@bgsethrose) reported fromPotomac, Maryland
@DIRECTV @DIRECTVService @ATTCares No one has followed up on this. I was a 20 year DirecTV customer. Horrible customer service. I am trying to pay you to install and I cannot get any help. Should I give up and go to @verizonfios.
- Claire McAndrew (@claire_mcandrew) reported fromWashington, D.C., District of Columbia
@DJBigMikeDMV One difference seems to be that at Verizon you cant come to a standstill in a full traffic lane. This isn’t the bar’s fault but the related traffic is literally taking over a whole lane- seems like there should be a reasonable solution
- Andrea N. Goldstein (@AN_Goldstein) reported fromWashington, D.C., District of Columbia
@Lkatzenberg So the iPads come loaded w data from Verizon (I did most of my MH appointments by iPad when I lived in upstate NY, and still do w VA Albany so i can keep my provider since in moved). Not sure how they manage in areas with no broadband or cell service like near @stacieskelley
- Johnny Cruz (@CruzNation) reported fromBethesda, Maryland
Just left #Verizon and switched to @TMobile #TMobile #TMobileTuesdays this is my first Tuesday! Now where is my coffee lol! I am feeling the magenta! #goodbyeverizon you're too expensive. You just lost a 10+year customer ! #hellotmobile
- ♭øşſї (@thisisbossi) reported fromBuzzard Point, District of Columbia
@verizonfios @VerizonSupport Looks like FIOS went down about 5-10 min ago. Both hardwire and wifi down; restarting router has no effect. Seeing others nearby are also having outages.
Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- JC on the Island (@jgcarey80) reported
@solmssen @pattonoswalt @Verizon I’ll keep asking this question until I get an answer. Why can companies sell your info by default (you have to opt out) when they couldn’t just take natural gas off your land to sell cuz you get cell service from them?
- Megan Tracey (@meganntracey) reported
Verizon is by the far the worst data service I’ve had and I switched from sprint.
- GhostFaceSpade (@SpadeTheGhost) reported
@Verizon @VerizonSupport none of my apps or mobile data (internet) is working properly and it's impossible to get an employee on the phone these days. Do you guys even have employees on phones anymore? The automated systems in place are horrible and should be dropped
- kiaraaaa (@Kiaraaa__1) reported
T-Mobile is really stupid asf my phone is so slow even when I’m connected to WiFi it’s annoying asf I should’ve kept Verizon I never had this problem
- Máirín Ní Ḋuḃṫaiġ ᚋᚐᚐᚔᚏᚔᚔᚅ #BLM (@mairin) reported
@VerizonSupport It says I'm not part of an outage. Starting to suspect my Ubiquity network setup. Apologies for the noise
- Andrew Solmssen (@solmssen) reported fromLos Angeles, California
@Papirossen1 @Verizon That’s a really good question. My understanding is that it would help protect you from Verizon but not the websites you go to, and only if you’re using Safari. It seems to be a relatively complex proxy designed to prevent the proxy itself from gathering info. I could be wrong.
- shawn m cosby (@DuckVinciO) reported
@VerizonSupport Good Morning. Is there any word as to the cause of the internet and phone service outage in Lake county Oregon, or How long until service is expected to be restored? FYI we are hearing of service outages in Burns Oregon in Harney county as well.
- MUFFINS_OW (@SageJitsu) reported
@akuma_nite @super_OW Tbh that might be an issue with router placement. But I had Comcast’s best plan and my ping would jump around when I was just one floor above the router. I have Verizon’s best plan and my ping is fine.
- Kayy💓 (@kaylaa_mabenn) reported
Sick of Verizon! I pay so much monthly and can NEVER get anyone on the phone. 🤯
- Layla Smackdown (@laylasmackdown) reported
@VerizonSupport been on hold for 30Minutes after the representative I arranged a call back with immediately transferred and dropped my call—-all for issues that SHOULD have been resolved on YESTERDAY’S call, derived from an error on YOUR part. This is trash service.
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